UCB Libraries

photo: Norlin Study Area, 2nd floor

Information on library fines, lost or damaged books, and bills

Overdue Fines

Effective July 1st, 2005, overdue fines are no longer assessed on most materials (Books, Videos, DVDs, Journals, etc) checked out from the University Libraries. Exceptions are materials that have been recalled by another library user, and books on Reserve for a class being currently taught at the University. Some short-term checkout materials at branch libraries still do accrue fines.

 

However, be advised that any library materials which have been declared LOST and are later returned generate a non-negotiable service charge of $10.00 to cover our billing costs. This service charge applies to ALL LIBRARY USERS.

“Lost” or Damaged Books

Most materials are declared “Lost” by the University Libraries if they are 90 days overdue (Note that materials which check out for shorter periods of time, such as audiovisual materials, bound journals, etc, are declared lost after 30 days). The Libraries sends out numerous emails encouraging patrons to return or renew their materials before they become lost.

 

If items should be declared lost our charges are $50.00, $200.00, or $400.00, depending upon the type of material. Of these charges, 75% is for replacement of the material itself; 25% represents a processing fee to cover staff costs of reordering, cataloging, re-labeling, etc, the material. Patrons also have the option of replacing lost items by purchasing a copy of the same edition, either new or used (used must be in good condition) and paying a processing fee of $50.00.

 

Please be advised that any library materials which have been declared LOST and are later returned generate a non-negotiable service charge of $10.00 to cover our billing costs. This service charge applies to ALL LIBRARY USERS.

How to pay a library fine or bill

Payments may be made in person by Check, Visa, Mastercard, or Discover at the Circulation Desk by filling out a payment form and dropping it in a drop box located near the Circ Desk. We do not accept Cash payments. 

 

Payments made through the US Postal Service must include an account ID on the check or the upper portion of the bill and should be mailed to:

 

University of Colorado
University Libraries
Patron Accounts Office/ Access Services
184 UCB
Boulder, CO  80309-0184

 

Please make the check payable to "University of Colorado".

 

Patron Accounts will accept credit card payments over the phone when staff are in the office.  Patrons may contact us at 303-492-3698 or 303-492-3979. 

Negotiate an assessed fine or lost book charge

If you would like to negotiate an assessed fine or lost book charge, please contact the Desk Supervisor at the library where the material is housed. If in doubt, please contact the Manager of Circulation & Media Services at Norlin, 303-492-7477.

Appeals

If you wish to dispute a fine, please read Appealing Library Fines.

Circulation Policy Manual regarding fines and lost books

Circulation Policy Manual: V. Fines and Replacement Charges