Selected Bibliography of Assessment Writings
Hernon, Peter, and Robert E. Dugan, ed. Outcomes Assessment in Higher Education. Westport , CT : Libraries Unlimited, 2004.
Poll, Roswitha. Measuring impact and outcome of libraries. Performance Measurement and Metrics, vol. 4, no. 1, (2003) pp. 5-12.
Thompson, Bruce, Colleen Cook, Russel L. Thompson. Reliability and structure of LibQUAL+tm Scores: Measuring Perceived Library Service Quality. Portal: Libraries and the Academy, Vol. 2, No. 1 (2002), pp. 3-12.
Wallace, Danny P. and Connie Van Fleet, Eds. Library Evaluation: a casebook and can-do guide. Englewood, CO.: Libraries Unlimited, 2001.