The full cycle description is available here.
Under the Client Centered Focus of the 2006 Libraries Strategic Plan, the Assessment Committee was charged with drafting an assessment cycle. The goal is to improve the experiences of clients by fostering a culture of continual, assessment-based action and by actively promoting our services, and the objective is to implement continual assessment of client needs, and modify services to respond to those needs.
The Libraries Assessment Cycle will assist in addressing the first clause of the objective by gathering and analyzing assessment data based on the cycle, and by providing it to decision-makers so it can be utilized in the invention and improvement of services. The Committee perceives itself as a data-gathering, analyzing, and dissemination mechanism within the organization, its implementation of assessment instruments being focused primarily on LibQUAL+ surveys with occasional supplements.
The Libraries Assessment Cycle will be comprised of a three year schedule centered and augmented by a triennial administration of the Association of Research Libraries survey instrument, LibQUAL+. LibQUAL+ enables the Libraries to assess its performance in relation to its peers, and focus any further evaluation on particularly unique aspects discovered in this benchmark instrument.