Computing Support

Email

Hoaxes and Urban Legends

Stop! Before you forward the latest dire warning or chain letter, check these sites to confirm that it's not a hoax or Urban Legend.
http://www.breakthechain.org/
http://www.snopes.com/snopes.asp
http://vmyths.com/index.cfm

Scams

Want to check if that message you got from your bank (your credit union, E-bay, that guy in Nigeria) is for real or a scam? Follow this link for a list of current and archived scams. If it will make you feel better, they will also let you file a report, even if they already have the scam listed.
Millersmiles.co.uk (http://www.millersmiles.co.uk/)

We have received reports of a new phish scam targeting U of C Federal Credit Union. As is common in phish emails, this new scam requests the recipient to submit personal account information into a fake website.
U of C Federal Credit Union Security (http://www.uofcfcu.com/security/)

At least two scam e-mails are making the rounds on campus: an email requesting Citibank credit card information and an email pretending to need very detailed financial information to update your Ebay account. Both of these scams are very convincing and at a casual glance appear to be legitimate, as they have used the logos from the companies involved. Remember, never follow a link in an email to a site that asks for personal or financial information. If you are in doubt, call the company at the phone number on your credit card or statement and check.
Citibank (http://www.citibank.com/domain/spoof/learn.htm)
Ebay (http://pages.ebay.com/education/spooftutorial/)

Hardware

Burning a CD under Windows XP

How to burn a CD in three easy steps.

Changing Windows Passwords

Instructions to change your windows password and suggestions for selecting a password.

Printing

Printer Locations

Printer models and locations in Norlin and the branches.

Software

Libraries' Powerpoint background

Download instructions for the Libraries' Powerpoint background.

Viruses

Virus Protection

Instructions for keeping your virus protection software up-to-date. Guidelines for opening attachments.

Other Resources

McAfee Virus Information
Microsoft Security
Symantec Security Response